Returns

If you would like to exchange or return something, just let us know within 30 days of receiving your order by emailing us at info@toontags.lv.

The items can be unused or used, with the original packaging or without it.

To return items, please send or deliver them to SIA Crafty Co, Miera Street 12-1, Rīga, LV-1001, but make sure to coordinate with us first.

You'll need to cover the return shipping cost, and we can't refund the original delivery fee. However, if we made a mistake and sent you the wrong item, we'll take care of the return costs.

Once we get your returned item, we'll email you to confirm we've received it and let you know if it meets the criteria for an exchange or refund. If everything checks out, we'll refund the product value to the account you used to pay. Refunds are processed within two weeks.